Privacy Policy

This statement sets out the Privacy Policy and the practices that will be followed with respect to the personal data of customers of The GIVEN Company (, which is owned and operated by Raffles Place Technologies Pte. Ltd. (the “Company”), its subsidiaries and associated companies wherever in the world (together, “We”, “Us” or the “Group”). This statement is provided in accordance with the Personal Data Protection Act (Act 26 of 2012) (the “PDPA”).

Please note that this Privacy Policy complements, and does not limit or replace, the purposes for which you provide the Group with your personal data which may be expressly stated in any form for submission of personal data to the Group.

Where this Privacy Policy conflicts with any other privacy policy or data protection policy of any member of the Group, this Privacy Policy will prevail in respect of data collected, used or disclosed by any member of the Group in Singapore provided always that if any provisions of any local law are more restrictive than the provisions of this Privacy Policy, the provisions of the more restrictive local law will apply.

1. Collection of Personal Data

The type of personal data collected by the Group in connection with the provision of services by the Group includes but is not limited to the following (in no particular order):

Where you have provided the Group with the personal data of individuals other than yourself, you confirm that you have sought the requisite consent from these individuals to the collection, use and disclosure of their personal data by the Group. In particular, you confirm that you have informed these individuals of the purposes for which the Group may collect, use or disclose their personal data, as set out in this Privacy Policy.

2. Purposes for which the Group uses your personal data

You hereby agree that the Group, as well as any charities which the Group works with for the purpose of conducting charity raffles and lucky draws, may collect, store, process, disclose, access, review and/or use the abovementioned personal data about you, whether obtained from you or from other sources, for the purposes set out below:-

3. Data Quality

We will take reasonable steps to make sure that the personal data we collect, use or disclose is accurate, complete and up to date.

4. Data Security

We will take reasonable steps to protect the personal data we hold from misuse and loss and from unauthorized access, modification or disclosure. We will not keep personal data for longer than is necessary and will take reasonable steps to destroy or permanently de-identify personal data if it is no longer needed.

5. Access and Correction

You are entitled to have access to the personal data about you that is in our possession or under our control, and information about the ways in which your personal data has been or may have been used or disclosed within a year before the date of the request. You may do this by making a written application to our Data Protection Officer (as defined below) requesting for any such information. We reserve the right to charge a fee (representing our costs in administering your request) for supplying such information and to refuse requests which, in our opinion, occur with unreasonable frequency.

Where you have requested that we correct an error or omission in your personal data that is kept with us, we will correct such data as soon as practicable and send the corrected personal data to every organisation to which the personal data was sent before it had been corrected, if applicable, unless that organisation does not need the corrected personal data for any legal or business purpose.

We may, however, choose not to provide you with access to or correct your personal data, in accordance with the exceptions under the PDPA. This would include cases where:

6. Transborder Data Flows

If your personal data is transferred to a country or territory outside Singapore, for instance, if the personal data is required for supervisory, administrative or operational purposes in other non-Singapore companies within the Group, we will ensure that the recipients thereof provide a standard of protection to your personal data so transferred that is comparable to that which is provided herein.

7. Enquiries and Complaints

The Company has designated the person whose details are set out below as the person (“Data Protection Officer”) who will be responsible for ensuring the Company’s compliance with applicable data protection laws. If you have any queries or requests or wish to make any applications concerning your personal information or data, please contact the Data Protection Officer: Charles Tan via email at